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Explore our frequently asked questions to find the answers you need about our services.
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Frequently Asked Questions
Find answers to your common questions about our IPTV services.
To subscribe, visit our website and choose a package that suits you. Fill out the registration form and proceed to payment. You’ll receive a confirmation email once your subscription is activated.
You can watch our services on various devices including smart TVs, Android and iOS devices, laptops, and desktops. To get started, download our application or access our platform through a web browser.
We offer over 21,000 live TV channels from around the world, encompassing various genres such as news, sports, entertainment, and more. You’ll find something for everyone in our lineup.
You can manage your subscription directly through your account on our website. Log in to view your plan, make changes, or cancel your subscription at any time.
We accept various payment methods including credit/debit cards and services like Stripe. All payments are secure and processed seamlessly for your convenience.
Help Center
Navigating common issues made easy.
To reset your password, visit the login page and click on ‘Forgot Password?’ Follow the prompts to receive an email with instructions. Be sure to check your spam folder if you don’t see it.
Buffering can occur for various reasons, including slow internet speeds or issues with your device. To improve playback, try restarting your router, closing other applications, or connecting via an Ethernet cable.
You can reach our support team by visiting our ‘Contact Us’ page. We offer support via WhatsApp and Telegram for immediate assistance. We aim to respond to all inquiries quickly.
Our service is compatible with a variety of devices including smart TVs, smartphones, tablets, and PCs. Check our website for a full list of supported devices to ensure compatibility.
Yes, you can stream on multiple devices. However, check your subscription plan for the number of simultaneous streams allowed. This feature allows family members to enjoy content without conflicts!
To update your payment information, log into your account and navigate to the billing section. You can securely enter your new payment details there.
If you’re unable to log in, first ensure you’re entering the correct email and password. If you continue to experience issues, try resetting your password or contact support for help.
Yes, we offer a 30-day money-back guarantee on your first subscription. If you’re not satisfied, you can request a refund within this period.
You can change your subscription plan anytime by logging into your account, navigating to the subscription section, and selecting the plan you prefer.
We provide a free trial for new users. Sign up today to explore our features and content without any commitment. Enjoy streaming before you subscribe!
Your account may be suspended due to billing issues or violation of our terms. Please contact support for clarification and to resolve any issues.
Yes, our service includes on-demand shows and movies that you can watch anytime. Browse our extensive library and enjoy your favorite content on your schedule.
Get in Touch
Reach Out
If you have any questions or need assistance, we’re here to help.
Email Us
Feel free to drop us a line anytime; we’re responsive and here to assist.
support@iptvservice.com
Live Support
Chat with our team for immediate assistance or any inquiries you may have.
Initiate Chat
Call Us
Don’t hesitate to call us; we’re available to handle your needs.
+64 21 123 4567
Visit Us
We welcome you to visit us for any inquiries or support you might need.
123 Main St, Auckland, New Zealand